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DTiQ Launches Enhanced Video Analytics Capabilities

Thursday, July 18, 2019   (0 Comments)
Posted by: Ashley Bartol
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DTiQ Launches Enhanced Video Analytics Capabilities

Enables Restaurant and Retail Operators to Track, Maximize In-store Customer Engagement

(BOSTONJuly 10, 2019) DTiQ today announced Enhanced Video Analytics for customers in the restaurant and retail industries.

With Enhanced Video Analytics, DTiQ clients will be able to monitor the customer experience across various real-time dimensions, including: customer count, traffic heatmapping, speed of service, combined video/audio analytics, POS station interaction analysis (counter, kiosk, drive-thru), customer abandonment, custom analytics and more.

Enhanced Video Analytics provides real-time alerts and historic/forecast trend reports to inform employees, store management and corporate leadership when their key performance indicators are being met—and when they’re not—so the right decisions can be made to increase operational efficiency. Initial deployments are being used to inform:

  • Staffing and scheduling
  • Merchandising (store layout and displays)
  • Employee coaching and incentives
  • Inventory and operational programs
  • Speed of service optimization (in-store, mobile pick-up, drive-thru)

 

Read full press release

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