By Phil Thomson, Co-CEO atAuror, the Retail Crime Intelligence Platform working with retailers across the world.
These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers from across the world have asked us about the impacts that COVID-19 is having and will likely have on retail crime now and in the post-pandemic future. So, over the next few weeks, our team is going deep on sharing what we’re seeing and what the longer-term impacts on retail crime could be. Some of the key challenges facing AP/LP teams are going to be the fast-changing store environment, a rise in ORC, changes in law enforcement response and legislation, the impacts of unemployment and economic downturn, and a focus on budgets and expenditure.
Panic and fear create opportunity for criminals
Unfortunately, people are already taking advantage of the fast-changing environment. Crowds of panic-buyers, busy staff focused on replenishing shelves, and other distractions are making it easy for offending to occur with a reduced likelihood of detection. In just the past few weeks, retailers have already seen increased offending, aggressive behavior towards staff and other customers, the use of COVID-19 as a threat, and pressure on law enforcement.
Clickhereto continue reading the rest of the article which covers the following topics:
- Further rise of ORC
- Police response
- Impact of unemployment and economic downturn
- The role of AP/LP teams - Doing even more with even less
- Loss Prevention is the key to surviving and then thriving
|Will COVID-19 further accelerate the decriminalization of shoplifting in the US?
By Bobby Haskins, Director of Market Development - North America & Retail Asset Protection atAuror, the Retail Crime Intelligence Platform.
Since 2000, 40 states raised their felony thresholds and 9 states have done that twice. This is leading to an increase in ORC activity for all retailers. In fact, the National Retail Federation (NRF) National Retail Security Survey found that total shrink topped $50bn in the USA for the first time in 2018. The Federal Bureau of Investigations (FBI) estimates Organized Retail Crime is responsible for $30bn in loss per year nationally.
As we all know, prior to the COVID-19 pandemic the loss prevention (LP) industry was already in a dramatic shift due to the decriminalization of retail theft. This raises the question, what does a post COVID-19 LP industry look like and are we seeing a further acceleration of retail crime decriminalization? There is no question thatCOVID-19 is slowing our global economy, here are three ways the economic slowdown is impacting the fraud triangle and criminal justice policy changes.
Read the full articleherewhich covers the following topics:
- How a change in environmental factors is leading to increasing crime rates
- How these changes are creating the perfect storm for retail theft
- Impacts on LP departments being asked to do more with less
- Will this become the new normal for our criminal justice system and the industry?